{"id":11231,"date":"2023-11-08T18:03:08","date_gmt":"2023-11-08T23:03:08","guid":{"rendered":"https:\/\/amarantashop.pe\/?page_id=11231"},"modified":"2024-03-21T17:16:55","modified_gmt":"2024-03-21T22:16:55","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/amarantashop.pe\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11231\" class=\"elementor elementor-11231 elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-119cc01 e-flex e-con-boxed e-con e-parent\" data-id=\"119cc01\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f378f20 elementor-widget elementor-widget-heading\" data-id=\"f378f20\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f33b725 elementor-widget elementor-widget-heading\" data-id=\"f33b725\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39493db elementor-widget elementor-widget-text-editor\" data-id=\"39493db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">The time it takes for your purchase from when your Purchase Order is validated, until it arrives at the address indicated by you, will depend on the location where you are located.<\/ span>\n\n<span style=\"font-weight: 400;\">Amaranta will deliver to the address registered in the order:<\/span>\n\n<b>1. Regular Shipping<\/b>\n\n<span style=\"font-weight: 400;\">Once the order is placed, it is confirmed that the purchase has been successful under any of our 2 payment methods (transfer or credit\/debit card). Said confirmation will arrive at the email provided and the order will arrive:<\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lima Metropolitana y Prov. Const. from Callao: from 24 to 48 working hours<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lima Provinces and Provinces: 3 to 5 business days<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">All regular deliveries are made from Monday to Friday from 10am to 9pm, we cannot schedule specific delivery times, nor dispatches on Sundays or holidays. <\/span>\n\n<b>2. Express Shipping<\/b><span style=\"font-weight: 400;\"> <\/span>\n\n<span style=\"font-weight: 400;\">All orders entered as Express are delivered within 24 business hours. Purchases processed before 12pm (noon) are delivered during the afternoon of the same day, after this time they will be sent the next day.<\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only applies to <\/span><b>Lima Centro<\/b><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Cercado, San Luis, Bre\u00f1a, La Victoria, R\u00edmac, Lince, San Miguel, Jes\u00fas Mar\u00eda, Magdalena, Pueblo Libre, <\/span><span style =\"font-weight: 400;\">Barranco, Miraflores, Surco, San Borja, Surquillo, San Isidro)<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You cannot use the express service in July and December<\/span><\/li>\n<\/ul>\n<b>Read \u00abShipping Rules and Restrictions\u00bb.<\/b>\n\n<b>Note:<\/b><span style=\"font-weight: 400;\"> Delivery periods are indicative and are therefore not considered strict deadlines. The fact that you have exceeded a delivery period will not give you any right to compensation.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5568324 elementor-widget elementor-widget-heading\" data-id=\"5568324\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping costs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c7890 elementor-widget elementor-widget-text-editor\" data-id=\"d0c7890\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">Shipping costs are shown at the time of your purchase, which vary according to the distance between <\/span><b>Metropolitan Lima<\/b><span style =\"font-weight: 400;\"> and the point you indicated, as well as the quantity and type of product you purchased (this is because Courier companies handle by weight\/volume).<\/span>\n\n<span style=\"font-weight: 400;\">Fees are charged for shipping to one address. These rates depend on the shipping location. The rates (Incl. VAT) are as follows:<\/span>\n\n<span style=\"font-weight: 400;\">Metropolitan Lima:<\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular delivery: S\/ 18.00 (minimum cost)<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Express delivery: S\/ 35.00 (minimum cost)<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">Remote areas 1 (Puente Piedra, Carabayllo, Oquendo S.M.P, Oquendo Callao, Ate-Santa Clara): <\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular delivery: S\/. 20.00 (minimum cost)<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">Remote areas 2 (Marquez Callao, Ventanilla, Chaclacayo, Ate-Huayc\u00e1n, La Molina Musa): <\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular delivery: S\/. 25.00 (minimum cost)<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-472fd2e elementor-widget elementor-widget-heading\" data-id=\"472fd2e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pick up in Warehouse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3149793 elementor-widget elementor-widget-text-editor\" data-id=\"3149793\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">You can request the collection of your products at our <\/span><b>warehouse in San Martin de Porres<\/b><span style=\"font-weight: 400; \">, the delay time varies according to the stock of the products, on average it is 24 useful hours, this procedure has no cost to you.<\/span>\n\n<span style=\"font-weight: 400;\">We will contact you as soon as we have your garments ready, so you can pick them up.<\/span>\n\n<span style=\"font-weight: 400;\">Please keep in mind that you must bring your ID to be able to verify your identity when collecting the garments.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05da217 elementor-widget elementor-widget-heading\" data-id=\"05da217\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and\/or exchange costs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f64d4 elementor-widget elementor-widget-text-editor\" data-id=\"c7f64d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">At \u201cAmarantashop.pe\u201d we want you to be satisfied with your garments, please read the \u201cExchanges and Returns\u201d section.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52e575c elementor-widget elementor-widget-heading\" data-id=\"52e575c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f6b39 elementor-widget elementor-widget-text-editor\" data-id=\"52f6b39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online payment by card: You can pay with your Visa, MasterCard or American Express bank card.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deposits or transfers for international payments are accepted, but the transfer cost must be assumed by the client<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-745fa6d elementor-widget elementor-widget-heading\" data-id=\"745fa6d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">National shipping methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e42eed elementor-widget elementor-widget-text-editor\" data-id=\"1e42eed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deliveries can be made in the 24 departments of Peru with our shipping partner, as well as sent in Metropolitan Lima and Const. Province. From Callao.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delivery will be made to your address within Peruvian territory.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can only deliver to a residential or office address where there are occupants who can receive the merchandise.<\/span><\/li >\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deliveries are made on business days, except holidays.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All deliveries will be accompanied by a physical and\/or virtual acknowledgment of receipt.<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">Times vary from 2 working days for the regions closest to Lima to more than 7 working days in the case of the most distant regions, the minimum and maximum delivery times per department.<\/span>\n\n<span style=\"font-weight: 400;\">In case of a state of emergency, riots or others, the Courier times will be extended, so the time will be prolonged in some locations and in some cases the Courier does not arrive Failing that, we will try to use another Courier and\/or medium to send the package, and it is possible that the shipping costs will be modified, for which you have the right to cancel the order, at no cost to you or Amaranta. <\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c93b0dd elementor-widget elementor-widget-heading\" data-id=\"c93b0dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Follow-up<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4548b92 elementor-widget elementor-widget-text-editor\" data-id=\"4548b92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">You can do the order tracking option from the moment we send you by email or WhatsApp the number of your order (or also called tracking number), please you must fill out certain information to so you can see what step your order is in.<\/span>\n\n<span style=\"font-weight: 400;\">You can view it from our website or from the website.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a3cba4 elementor-widget elementor-widget-heading\" data-id=\"4a3cba4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Non-working days<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9435e5 elementor-widget elementor-widget-text-editor\" data-id=\"d9435e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">Please note that our warehouse will be closed on the following dates: <\/span><b>January 1, March 24, April 17, April 18 , May 1, June 29, July 28, July 29, August 30, October 8, November 1, December 8, December 9 and December 25<\/b><span style=\"font -weight: 400;\"> in addition to <\/span><b>Saturdays, Sundays, holidays<\/b><span style=\"font-weight: 400;\"> and the days determined by the Government of Peru. <\/span>\n\n<span style=\"font-weight: 400;\">For orders placed on one of these days, or the day before a holiday, the delivery time will be extended by 2 to 3 extra business days.<\/span>\n\n<span style=\"font-weight: 400;\">Also, please consider the non-working days in your country, as well as those determined by the government of your country, in case of international orders.<\/span>\n\n<span style=\"font-weight: 400;\">You can view it from our website or from the website.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ab2581 elementor-widget elementor-widget-heading\" data-id=\"4ab2581\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping rules and restrictions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0410e17 elementor-widget elementor-widget-text-editor\" data-id=\"0410e17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in Peru or the location of dispatch and\/or delivery.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We cannot deliver to post office boxes.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All deliveries will be accompanied by an acknowledgment of receipt within Peru, internationally it depends on the legislation of each country.<\/span> <\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Some orders are packed in more than one packaging.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We do not refund shipping costs in the case of returning items, except in cases where said return is due to the product being damaged or defective within Peru.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The closing date for online sales is 2:00 p.m. Peru time.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reservations and\/or complaints must be directed to the Amaranta Virtual Store by email and\/or the complaints book as appropriate.<\/ span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of a state of emergency, riots, road blockades, war, pandemic, curfew, etc. and\/or exceptional situations indicated by the government, the times are extended due to situations beyond our control.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Due to logistical difficulties when shipping to certain remote areas, we reserve the right to cancel your order and\/or apply terms and conditions. additional conditions to said order (including, without limitation, the condition that each order reaches a minimum amount).<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Express orders only apply from Monday to Friday, see \u00abNon-working days\u00bb.<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-982f3da elementor-widget elementor-widget-heading\" data-id=\"982f3da\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURN POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58cc15e elementor-widget elementor-widget-text-editor\" data-id=\"58cc15e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">At Amaranta, your satisfaction is our top priority. We understand that sometimes you may want to return or exchange an item. Below are our return policies for a worry-free shopping experience:<\/span>\n\n<b>1. Return Period:<\/b>\n\n<span style=\"font-weight: 400;\">You have a period of 48 hours, from the date of receipt of your order, to initiate a return process.<\/span>\n\n<b>2. Return Conditions:<\/b>\n\n<span style=\"font-weight: 400;\">For an item to be eligible for return, it must meet the following conditions:<\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The item must be in its original condition, unused, without damage or alterations.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Must include all original labels and accessories.<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The garment must not show signs of wear, stains, odors or any other alteration.<\/span><\/li>\n<\/ul>\n<b>3. Return Process:<\/b>\n\n<span style=\"font-weight: 400;\">To start a return process, follow these steps:<\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact our customer service through our WhatsApp<\/span><b> +51 953237167<\/b> <span style=\"font-weight: 400;\"> or email <\/span><b>hello@amarantashop.pe<\/b><span style=\"font-weight: 400;\"> with subject: < \/span><b><i>Exchange or return Amaranta<\/i><\/b><span style=\"font-weight: 400;\"> to inform about your intention to return an item. Provide the order number and details of the item you wish to return (model, color, size, etc.)<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Our customer service team will provide you with a return authorization and instructions for shipping the item<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Package the item securely in its original wrapping or in suitable packaging to protect it during transport<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send the item to the address that will be provided to you along with the return authorization<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once we receive the item and, once confirmed, that it meets the return conditions, we will process your refund or exchange<\/span> <\/li>\n<\/ul>\n<b>4. Refunds:<\/b>\n\n<span style=\"font-weight: 400;\">If you are not satisfied with your order, the value of the garment will be returned as a credit note for a next purchase. <\/span>\n\n<span style=\"font-weight: 400;\">In case we do not have a product of your interest or your size available; The credit note will be valid for up to three (3) months.<\/span>\n\n<b>5. Changes:<\/b>\n\n<span style=\"font-weight: 400;\">If you wish to exchange an item for a different size, color or style, please contact our customer service to arrange the exchange. Please note that changes are subject to inventory availability.<\/span>\n\n<b>6. Items NOT eligible for return:<\/b>\n\n<span style=\"font-weight: 400;\">Some items are not eligible for return, such as:<\/span>\n<ul>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sale or final clearance items<\/span><\/li>\n  <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gift cards and gift certificates<\/span><\/li>\n<\/ul>\n<b>7. Defective or Incorrect Items:<\/b>\n\n<span style=\"font-weight: 400;\">If you receive a defective or incorrect item, please contact our customer service immediately. We will be happy to resolve the issue and arrange a return or replacement as appropriate.<\/span>\n\n<b>8. Shipping Costs:<\/b>\n\n<span style=\"font-weight: 400;\">Return shipping costs will be borne by the customer, unless the reason for the return is an error on our part.<\/span>\n\n<b>9. Contact:<\/b>\n\n<b><\/b><span style=\"font-weight: 400;\">If you have any additional questions about our return policies, please feel free to contact our customer service at <\/span>    <b>hello@amarantashop.pe<\/b><span style=\"font-weight: 400;\"> or <\/span><b>+51 953237167<\/b><span style=\"font-weight: 400;\">.<\/span> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Shipping times The time it takes for your purchase from when your Purchase Order is validated, until it arrives at the address indicated by you, will depend on the location where you are located. Amaranta will deliver to the address registered in the order: 1. Regular Shipping Once the order is placed, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11231","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and conditions | Amaranta<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/amarantashop.pe\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions Shipping times The time it takes for your purchase from when your Purchase Order is validated, until it arrives at the address indicated by you, will depend on the location where you are located. 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